Support
Ask for help. Follow it until it's fixed.
Real support from the engineers who build netplex. Tickets are private, tracked, and routed to support@netplex.io. Check the Knowledge Base first - it may already be solved.
How it works
Submit the form and you'll get a tracking number back right away - no account needed. Reply by email if you gave one; netplex. Studio users also see live status under Settings → My Reports once signed in there.
What to expect
Professional gets email support. Your labs and data stay private - we never see lab contents.
Ticket received.
Prefer to ask the community?
The forums are fast, friendly, and the answer is often already posted.